TOTAL QUALITY MANAGEMENT

EFFECTIVE DATES OF CLASSES :: 28 Jan 2012

COURSE CONTENTS:
TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. TQM places strong focus on process measurement and controls as means of continuous improvement.

Click Here to Download the Course Contents in detail.

DESCRIPTION:
At its core, Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction.

In a TQM effort, all members of an organization participate in improving processes, products, services and the culture in which they work.

The methods for implementing this approach come from the teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa and Joseph M. Juran.

A core concept in implementing TQM is Deming’s 14 points, a set of management practices to help companies increase their quality and productivity:

1. Create constancy of purpose for improving products and services.
2. Adopt the new philosophy.
3. Cease dependence on inspection to achieve quality.
4. End the practice of awarding business on price alone; instead, minimize total cost by working with a single supplier.
5. Improve constantly and forever every process for planning, production and service.
6. Institute training on the job.
7. Adopt and institute leadership.
8. Drive out fear.
9. Break down barriers between staff areas.
10. Eliminate slogans, exhortations and targets for the workforce.
11. Eliminate numerical quotas for the workforce and numerical goals for management.
12. Remove barriers that rob people of pride of workmanship, and eliminate the annual rating or merit system.
13. Institute a vigorous program of education and self-improvement for everyone.
14. Put everybody in the company to work accomplishing the transformation.
    
    The term “Total Quality Management” has lost favor in the United States in recent years: “Quality management” is commonly substituted. “Total Quality Management,” however, is still used extensively in Europe.
    
    

    PRE-REQUISITE::
    Students, Assistants, Managers, General Managers will be able to attend this course.
    
    

    SCOPE & JOB MARKET::
    In the Market the organization stands to provide the best quality products. Without following the best standard and guidelines, no organization will sustain in the market. TQM is one of the best system to follow and achieve the required targets. Right now the Potential Market is UAE and Middle East.
    
    

    TRAINING & CERTIFICATION::
    We at ”3D Educators” is adopted the methodology of training with the international criteria. The certification will be provided by the accredited body of Government of Pakistan - Skill Development Council Karachi Pakistan.
    
    

    INTERNATIONAL RECOGNITION AND ACCREDITATION:
    Any Quality Management (QM) accreditation should support a claim that an accredited person is a Quality Manager who has acquired the skills and methods necessary to do the job in a professional manner.
    
    Therefore, the accreditation body should be widely recognized and accepted throughout the world (or at least region of interest) as evidence of a proven level of experience, knowledge and education in Quality management.
    
    It should be renowned for its standards and best practice in the field and provide a high level of support and training to its members.
    
    From an individual perspective, seeking Quality Management accreditation is useful only if employers in the field are aware of the accreditation and value it.
    
    Seeking accreditation could represent an efficient way of confirming/developing some skills that are essential to the profession of QM in the area of R&D at large which includes Quality management Processes.
    
    
    
    

    LAST DATE OF REGISTRATION:: 29 Jan 2012
    
    

    VENUE OF THE TRAINING PROGRAM:: 3D Educators Campus
    
    

    CONTACT FOR DETAIL AND ADMISSION::
    You may contact at 9221- 34857148, 9221- 34141329 or 0322-2083032, and info@3deducators.com
    3D Educators
    Suite # 7, Mezzanine Floor, Noble Heights, KDA Scheme # 7, Opposite Sales Tax House/Askari Park, Main University Road Karachi.